Blackberry World: Social Networking and the Enterprise

I’m in hot and humid Orlando for Blackberry World, and attended a session yesterday on how social networking tools are or could effect enterprise-level communications.  The speaker was John Jackson of CCS Insight.  I thought he had a lot of good things to say, which I was tweeting about during the session.  There weren’t too many other live session tweeters, so I included below some of the thoughts he had from my point of view: